Rollo Help
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Knowledge base
Pre-Purchase
About Rollo
3
Why does Rollo exist?
What can I use Rollo for?
What is Rollo's customer service phone number?
Compatibility
5
What platforms does Rollo work with?
Is Rollo compatible with my label?
Can I print from iPad / iPhone / Android ?
Can I print Wirelessly?
Does Rollo work with Chromebook?
Getting Started
Rollo Wireless Printer - Initial Setup
1
Setup Wireless Rollo for First Use
Rollo USB Printer - Initial Setup
4
How do I generate shipping labels?
Setup Rollo for First Use
Installing Rollo Driver on Mac
Installing Rollo Driver on Windows
Rollo Ship
Selling Channels
15
Amazon
Big Cartel
BigCommerce
Claims for Damaged or Lost Packages
eBay
View all 15
Rollo Ship Promo Points
1
How to redeem your Rollo Ship Promo Points
Troubleshooting
Print Quality Issues
3
There are white spots in my print
My labels are not dark enough
Barcode not printing clearly
Label Issues
6
I'm printing blank labels
Rollo is skipping labels or continuously feeding
My label is printing sideways
Same label keeps printing
My shipping label faded during transit
View all 6
Other Issues
10
My Rollo printer doesn't turn on
Nothing happens when I try to print
Rollo keeps beeping
Rollo is making loud noise when printing
I can't install driver on Windows XP
View all 10
Wireless Rollo Printer
Tips and Tricks
3
Setup Wireless Rollo without a phone
Wireless Rollo and 8.5" x 11" Labels
Adjusting Wireless Printer Settings
USB Rollo Printer
Label Adjustments
2
Adjusting Label Margins
Cropping a full size 8.5" x 11" page to a 4" x 6" label
Platform Setup
23
Stamps.com Setup for Rollo Model X1038
Shopify Setup for Rollo
eBay Setup for Rollo
PayPal Setup for Rollo
ShipWorks Setup for Rollo
View all 23
Tips and Tricks
4
Sharing Rollo over the network (Windows)
Printing FBA Product ASIN labels
Mac: Select default label size for Rollo
International labels don't scan (Windows)
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