Rollo Help

Sometimes your shipping platform or the settings on your application results in prints that are off center or cut-off. It could also be as simple as the pur...

Some shipping platforms only provide you with a full page (8.5" x 11") document.  Frequently, they use half the page for the shipping label an...

If your Rollo feeds a blank label between prints, the printer has not learned the size of the labels you loaded. This almost always happens after you change...

Blank labels almost always mean the roll is loaded upside down or the labels are not direct thermal stock. Rollo printers use no ink, so they can only print...

If labels print off-center, stop before the tear-off point, or feed the wrong amount, run the auto-calibration (automatic label identification). The printer...

Most feeding problems (jams, grabbing two labels at once, grinding or clicking noises) are fixed by cleaning the print head and roller, recalibrating the pr...