Rollo Ship has no subscription and no signup fee. Your first 200 labels have no label fee (lifetime, once per account). After that, each label has a per-label fee of 5¢, down to 1¢ with Rollo Rewards. Postage is separate: you always pay the carrier for postage.
What you pay, at a glance
| Item | What you pay |
|---|---|
| Account, app, rate comparison, store connections, inventory | Free. No subscription, no contract, and no volume minimum/max, no business requirement. Anyone can ship and leverage perks. |
| Label fee, first 200 labels | No label fee (lifetime, once per account) |
| Label fee, after 200 labels | 5¢ per label, down to 1¢ by Rollo Rewards level. USD for US accounts, CAD for Canadian accounts. |
| Postage | Paid to the carrier, at the rate shown before you buy. Discounts available for built-in carriers - USPS, UPS, and Canada Post. FedEx and Purolator are connect-your-own accounts that bring your own negotiated rates. |
| Pickups | Depends on the carrier (see Pickups below) |
| Return labels | Charged at full price when you create them, rates by the carrier. |
The per-label fee and Rollo Rewards
Your first 200 labels have no label fee. This allowance is lifetime and once per account; it does not reset each month. After your first 200 labels, the label fee is 5¢ per label. As you reach higher Rollo Rewards levels, it drops, down to 1¢ per label. Rollo Rewards lists each level and its per-label fee.
- Levels: Newbie and Basic, once reached, are kept for life. Pro, Expert and VIP are based on a 90-day window.
- Earn points faster: funding your wallet by bank transfer earns 3x Rewards points. Card funding earns 1x.
- Your own carrier accounts: the label fee also applies to FedEx® and Purolator® labels bought on your own connected account.
Shipping from Canada? On Canadian accounts, Rollo Rewards per-label fees run 5¢ CAD down to 1¢ CAD by Rewards level, the same amounts as the US, charged in Canadian cents with no currency conversion. U.S. accounts are charged in USD.
Postage
Postage is the carrier's charge, paid separately from the label fee. Rollo Ship shows rates side by side before you buy, sorted by best value, lowest price or fastest delivery.
- U.S.: UPS® and USPS® labels are built in, with discounted rates. Connect your own FedEx® account to use your own negotiated rates, with no Rollo discount.
- Canada: UPS® and Canada Post labels are built in, with discounted rates. Connect your own FedEx® or Purolator® account to use your own negotiated rates, with no Rollo discount.
Summary: Shipping is the carrier's postage, Platform fee is the per-label fee, and Total is what you pay for the label.
Postage is paid from your wallet. If your balance can't cover a label, add funds in Billing first. Rates can change, and a carrier can re-rate a label after purchase.
Pickups
Free USPS® pickups can be scheduled in Rollo Ship for shipments from the USA. UPS® pickups can be scheduled in Rollo Ship in the US and Canada; UPS sets the pickup fee (Rollo adds no markup), and it depends on the pickup date you choose. Canada Post, FedEx® and Purolator® pickups can't be booked in Rollo Ship; book them directly with the carrier.
Pickups in Canada: UPS lists pickup fees in Canada from about CA$1.75 to CA$6, depending on the pickup day and how it's booked; residential pickups add a CA$5.05 surcharge. Check the official 2026 UPS Canada rates before you rely on these figures. Canada Post pickups are booked with Canada Post, and the pickup fee shows when you book with them.
Returns
Return labels are charged at full price when you create them. To create one, open the shipment's Shipment Details and click Create return, or use Quick Return.
FAQ
Is Rollo Ship free?
Rollo Ship has no subscription and no signup fee. Creating an account, downloading the app, comparing rates, connecting stores and managing inventory are free, with no contracts or volume minimums. You pay the carrier for postage, and a per-label fee after your first 200 labels.
Does the first-200-labels allowance reset every month?
No. No label fee on your first 200 labels is a lifetime allowance, once per account. Postage still applies to those labels.
How much is the label fee after 200 labels?
It's 5¢ per label, down to 1¢ as you reach higher Rollo Rewards levels. See Rollo Rewards for each level.
Do Canadian accounts pay the label fee in CAD?
On Canadian accounts, Rollo Rewards per-label fees run 5¢ CAD down to 1¢ CAD by Rewards level, the same amounts as the US, charged in Canadian cents with no currency conversion.
Does the label fee apply to my own FedEx or Purolator account?
Yes. The per-label fee applies to FedEx® and Purolator® labels bought on your own connected account. Postage for those labels is at your own account rates.
When am I charged for a return label?
Return labels are charged at full price when you create them.
Do I need a Rollo printer?
No. Rollo Ship works with any compatible printer. When you print with a Rollo printer, labels print directly in 4x6 shipping label format.
Ready to ship? Compare live rates and create your next shipment.